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The present study deals with the dimensional measurement of five-star hotel operations, based on the creation of sustainability indicators, an activity carried out in Caracas city, Venezuela. The objective of the research is to design sustainability indicators, based on those provided by UNWTO and GSTC, suitable for five-star hotels. The names of the hotels selected for this study have been replaced by letters, in order to protect their operational confidentiality. The applied methodology is of quantitative paradigm, of design, not experimental, of type of field, of descriptive level. The population to be embroidered will be the hotels affiliated with AVECINTEL, an association that represents the interests of five - star hotel companies in Venezuela and the soft ware e - survey and SPSS will be used to analyze the results obtained in the present study. The names of the hotels have been omitted at the request of one of them, respecting their right to the confidentiality of their operations. The results obtained were as follows, in the social dimension: 3.14, cultural: 3.33, environmental: 3.99, politics: 3.93 and economic: 3.99. The overall mean was 3.68 on the Likert scale.

Indicadores de sostenibilidad para hoteles cinco estrellas, medición dimensional social, cultural, ambiental, política y económica