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Everyone has a story. One I vividly recall was told to me by a mother of a medically compromised twoyear-old boy whose life literally depended on the multiple therapies and medical procedures he received daily. “I’m never alone in my home” she told me. “But I’m grateful for the care that keeps Emmett alive.” Given the constant presence of providers in her life, I asked if therewas anything that she thought they should knowor perhaps didn’t understand about parents’ needs. Without hesitation she replied, “They’ve got to communicate with each other. It shouldn’t be a parent’s job to coordinate their activities. We have enough to do to care for our sick children. My advice – make sure that you work with people willing to make the time to listen to you and to each other. You need to be a team. It makes all the difference.” This special edition of WORK is dedicated to people like the mother described above who need us to be prepared with requisite attitudes and skills that make all the difference. Over the last three decades health organizations have urged educators, practitioners, administrators, and policy-makers to integrate interprofessional competencies, including cross-disciplinary communication, into academic programming and service delivery systems [1–5]. Such recommendations have been spurred in part by the increasingly complex and chronic health needs of people who come to be our clients and patients. Mounting concerns about patient safety and medical errors have furthermore generated national and international calls to investigate and improve quality of care for people throughout the life course. Guiding

Random acts of innovation: Infiltrating silos and creating an interprofessional culture for quality care