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A Cloud Computing system must readjust its resources by taking into account the demand for its services. This raises the need for designing protocols that provide the individual components of the Cloud architecture with the ability to self-adapt and to reach agreements in order to deal with changes in the services demand. Furthermore, if the Cloud provider has signed a Service Level Agreement with the clients of the services that it offers, the appropriate agreement mechanism has to ensure the provision of the service contracted within a specified time. This paper introduces real-time mechanisms for the agreement and fulfilment of SLAs in Cloud Computing environments. On the one hand, it presents a negotiation protocol inspired by the standard WS-Agreement used in web services to manage the interactions between the client and the Cloud provider to agree the terms of the SLA of a service. On the other hand, it proposes the application of a real-time argumentation framework for redistributing resources and ensuring the fulfilment of these SLAs during peaks in the service demand.

Real-time agreement and fulfilment of SLAs in Cloud Computing environments