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Relational coordination is an emerging HR-related concept based on the network of ties between task participants and is expected to produce favorable efficiency and quality outcome. The relational coordination-employee outcome is new research dimension in the relational coordination field. The objective of the study was to test if relational coordination leads to employee related outcomes. In terms of research methodology, we followed the positivism paradigm, used deductive approach, and quantitative method of data collection and analysis. Furthermore, we used the survey based on previously developed measures for data collection. Through stratified random sampling, data is collected from doctors, nurses, and support staff from five public and five private sector hospitals. The usable questionnaires were 978. Our findings show that relational coordination among staff positively influence the employee creative involvement (employee outcome). The findings have implications for the management of healthcare and a number of recommendations are made.

The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan