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The ATM connotes as Automated Teller Machine or Cash Machine. This machine has earned its currency on a larger scale in our modern society. However, unfortunately, most users have met bad experiences. For instance, reinserting the ATM card to continue to other transaction, slow transactions and navigation menu options are not allied that create complexity for users and this is because of its outdated design and user interface. In this paper, we investigate some existing Pakistani bank ATM navigation menus and propose the 'Pak ATM' as a new approach. Information and communication technology (ICT) is renowned for its dynamic perspectives (i.e. tale-communication, internet services, financial industry etc.) and automated services are part of ICT. In financial industry, automated teller machines (ATM) are widespread and well known to all. In this era of advancements, various terms and titles are specified for ATM machines including ATM, and cash dispenser. The Automated teller machine is the mixture of electronic computer and telecom device that are used in banks, financial insurance and other type of financial industries. Now, the customer priority is security. It is an efficient and error free communicative method to access customer’s account. The ATM is an automatic service workstation. It accepts fixed instructions and repossesses them in cash form. Most of ATM's have additional banking facilities and features for users like balance inquiry, bill paying etc. Beside these features, ATM can work by putting the ATM bank card and machine will only accept the cash cards/credit cards into its card reader slot. ATM card contains the customer’s account information in a PIN (Personal identification number) which is illuminated on the magnetic stripe card. When user inserts his/her card Journal of Independent Studies and Research – Computing Volume 14 Issue 2 July-Dec 2016 11 Improving ATM User Interface (UI) of Pakistani Banks Using Keystroke Level Modelling (KLM) Keywords—Keystroke Level Model, Human Computer Interaction, Velocity, GOMS