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This paper analyzes changes in passenger activity and operating performance following implementation of a bus stop consolidation project at TriMet, the regional transit provider for the Portland, Oregon metropolitan area. The study makes extensive use of archived bus operations and passenger activity data from TriMet's automated bus dispatching system. Focusing on one of the first routes where stop consolidation has been implemented, changes in passenger activity and operating performance in route segments where stop consolidation occurred were related to changes in adjacent route segments where stops were not consolidated. The findings indicate that bus stop consolidation had no significant effect on passenger activity, while bus running times improved by nearly six percent. Running time improvements may have been limited by insufficient schedule adjustments.

Effects of Bus Stop Consolidation on Passenger Activity and Transit Operations