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Microcredit programs operating in high-income countries with well-developed banking systems present unique challenges for performance assessment that are addressed by neither professional microfinance institution evaluation sys-tems nor social performance indicators. The potential contributions of microcredit programs designed to supply small loans for business incubation and development in Canada’s inner cities may extend beyond supplementing individual income to include community capacity-building outputs and impacts such as social capital development, business skills development, and promoting financial inclusion. This article shares our recommendation for a set of performance metrics that accounts for these additional contributions. Developed in partnership with a small inner-city program, these performance metrics are suitable for use by small community-based microcredit programs staffed largely by volunteers. Resume :  Les programmes de microcredit exploites dans des pays riches dotes d’un systeme bancaire bien developpe constituent un defi particulier au chapitre de l’evaluation du rendement, lequel ne peut etre releve ni par les systemes profession-nels d’evaluation microfinanciere des institutions, ni par des indicateurs de rende-ment social. Les contributions potentielles des programmes de microcredit, concus pour offrir de petits prets pour l’incubation et le developpement d’entreprises dans les centres urbains, pourraient depasser l’objectif d’accroitre le revenu, pour inclure des effets contribuant au renforcement des capacites communautaires, comme le developpement du capital social, le developpement des competences d’affaire et la promotion de l’inclusion financiere. L’article fait part de notre recommandation pour un ensemble d’indicateurs de rendement qui tient compte de ses contributions. Con-cus en partenariat avec un petit programme urbain, ces indicateurs de rendement conviennent a des programmes de microcredit communautaires de taille modeste, exploites surtout par des benevoles.

Building Community Capacity: Self-Assessment Performance Metrics for Canadian Microcredit Programs