Open AccessDesigning for Website Usability
Author(s) -
Chris Procter,
Judith Symonds
Publication year - 2001
Publication title -
ajis. australasian journal of information systems/ajis. australian journal of information systems/australian journal of information systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.351
H-Index - 18
eISSN - 1326-2238
pISSN - 1039-7841
DOI - 10.3127/ajis.v9i1.231
Subject(s) - usability , web usability , usability engineering , world wide web , usability inspection , usability lab , heuristic evaluation , computer science , cognitive walkthrough , usability goals , pluralistic walkthrough , human–computer interaction
This paper explores the customer perspective of World Wide Web (WWW) site design in the light of current WWW usability research. A usability study undertaken by Spool et al. (1999) is replicated where testers search for specific information on a WWW site and answer a usability questionnaire. The search was carried out on New Zealand winery WWW sites. The results are compared to the findings of Spool in the areas of navigation, graphics and page layout. All three areas are found to be significant influences on WWW usability. Additional recommendations concerning guidelines for usability are made
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