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* Corresponding author. E-mail addresses: rishidwivedi12@yahoo.co.in (R. Dwivedi), kprasad.prod@nitjsr.ac.in (K. Prasad), nabankur2009@gmail.com (N. Mandal), shwetasinghaka12@gmail.com (S. Singh), mayank1293vardhan@gmail.com (M. Vardhan), dragan.pamucar@va.mod.gov.rs (D. Pamucar). PERFORMANCE EVALUATION OF AN INSURANCE COMPANY USING AN INTEGRATED BALANCED SCORECARD (BSC) AND BEST-WORST METHOD (BWM)

Performance evaluation of an insurance company using an integrated Balanced Scorecard (BSC) and Best-Worst Method (BWM)