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Despite the fact that, electronic payment system has received so much attention from various researchers around the globe; in practice, there is still lack of acceptance in electronic payment system among the users in most developing economies considering its convenience and usefulness. Trust has been proposed as a crucial determinant for human decision on acceptance, yet just a couple of studies have investigated its role on electronic payment system. The major focus of this research was to test the role of trust as a mediator factor in determining acceptance of electronic payment in BRT system. Drawing on technology acceptance model (TAM) and the theory of planned behavior propounded by (Buckley et al. 2018), we empirically test the effectiveness of trust as a mediator using 356 survey data and verify the validity and reliability to provide evidence on the proposed hypothesis in this study through structural equation modeling (LISREL). The result indicated strong support for the effects of perceived security and perceived ease of use while perceived usefulness did not find support on the outcome. Most importantly, trust was found to significantly influenced acceptance of electronic payment system. The research findings suggest a positive means to encourage acceptance of electronic payment system for BRT users.

Usage of E-Payment on Bus Rapid Transit (BRT): An Empirical Test, Public Acceptance and Policy Implications in Lagos, Nigeria