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In the article the results of statistical analysis is presented with the use of basic statistical parameters and box and whisker plot conducted for the dataset, containing answers to the question E9 from BOST survey. Measures of central tendency and variation were employed for analysis of the data connected with the assessment of human problems and production-related issues in three analysed companies: a steel company, a plastics processing company and a retail chain.

Statistical analysis of responses concerning the importance of human and production or services issues in various companies