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Built on Xu and Quaddus’s 39 model of adoption and continued use of knowledge management systems, this paper develops a model of Australian consumers’ adoption and use of the Personally Controlled Electronic Health Record (PCEHR) system. Factors and variables of the developed model are discussed in detail, and hypotheses arising from the proposed model are developed as well. The developed model has both empirical and practical implications. It can be adapted for e-health applications in various contexts and different countries.

A Research Model of Consumers' Adoption and Continued Use of the Personally Controlled Electronic Health Record (PCEHR) System