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Characteristic hotels often rely on the development of cultural and commercial cycle. The recognition, absorption and utilization degree of the local cultures by the operators will have an influence on the organizational performance. The empirical research on Three Lanes and Seven Alleys in Fuzhou and its surrounding areas has proved that the characteristic hotels can promote the accumulation of cognitive capital through the knowledge transfer of the operators, and the positive influence can be produced on the organizational performance of the characteristic hotels with the cognitive capital as an intermediary. The scientific grasping of knowledge transfer and cognitive capital by the related companies will be conductive to improving the organizational performance and promoting the development of the characteristic hotel industry. Keywords—Knowledge transfer; Cognitive capital; Organizational performance; Characteristic hotel

proceedings of the 2018 2nd international conference on management, education and social science (icmess 2018)

Research on Knowledge Transfer, Cognitive Capital and Organizational Performance of Characteristic Hotel??qWith Three Lanes and Seven Alleys in Historical District, Fuzhou City as a Case