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To promote the differentiation of customer evaluation results so as to accommodate large sample sizes, this paper proposed a revised evaluation model which chooses the differentiation of indicators based on actual electricity business data, determines the weight using Analytic Hierarchy Process (AHP) method, and optimizes the dimensionless method by establishing relations between characteristic values and evaluation scores. The empirical results verified the effectiveness of the evaluation model which provides a method for power supplies to understand their customer's needs properly.

Research on Power Customer Value Evaluation Based on AHP