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Customer collaborative product innovation is the major style of the innovation activities of enterprises, which not only needs supporting by the hardware and software environment, but the participations of both customers and staffs of enterprises. This paper analyzes the components of customer collaborative product innovation capability and establishes the matter element model for capability evaluation. Through case study, the evaluation model is illustrated qualitatively and quantitatively so as to provide important references to the decision making of customer collaborative product innovation. Introduction In the era of knowledge economy, innovation has become the key factor for enterprises to gain competitive advantage. Due to its own capacity and resources are limited, so the enterprise completely independent knowledge innovation will be inadequate, we must pay attention to the use of external resources. To the enterprise, all product innovation activities is to market and consumer demand for goals, the best choice for the enterprise is understanding, discovering and realizing the potential demand with customers[1-2]. At present, the research on customer collaborative product innovation (CCPI) is still in its infancy. Existing research mainly focuses on the basic theory, technology platform construction [3-4], and many problems have not yet been resolved, especially the research on the capability evaluation of customer collaborative product innovation is still lack of. Therefore, this paper makes an empirical study on this problem, in order to enrich and perfect the theory and method of CCPI. Evaluation Index of CCPI The Attitude and Ability of CCPI. In the temporary innovation team formed by the enterprise and the customer, if members „innovation desire or intention is not high, then the parties would be impossible with a positive attitude to participate in the enterprise's innovation activities[5]. Therefore, collaborative innovation personnel attitude will directly affect the final results of collaborative innovation. The stronger the leadership of the enterprise, the easier it is to carry out the collaborative innovation activities smoothly. At the same time, both the customer and the enterprise should not only have enough knowledge, but also have a certain relevance, so that the knowledge of the team members can be connected with each other. In addition, knowledge absorptive capacity is also very important, it affects the knowledge for the identification, acquisition, transformation and utilization. The Atmosphere of CCPI. How to create a dynamic atmosphere? Nonaka et al. think that the production of new knowledge must be based on the context of a situation called "Ba"[6], Knapper and Cropley believe that solving problems can generate new knowledge [7]. In a good environment, business or customer participation can trust and communicate effectively. In CCPI, the trust between enterprises and customers can reduce the uncertainty of the innovation process, and promote the interactive learning of innovative personnel. Therefore, the two sides, especially the enterprises should try their best to create a good atmosphere. In addition, CCPI is a multi-stage process, all kinds of incentive measures should be run through the innovation International Conference on Education, Management and Computer Science (ICEMC 2016) © 2016. The authors Published by Atlantis Press 108 activities. Technical Support for CCPI. Recently, cooperative technology has been valued by the society. Y.J. Liu and X.J. Tang develop computer tools for group thinking and point out that the computer network is the base of knowledge sharing and collaborative creation [8]. The technical support of CCPI is mainly reflected in the construction level of collaborative platform and the level of software application. Compared with the original isolated knowledge system, the integrated knowledge system involved in CCPI is more widely, such as data platform, technology platform and so on. The innovation platform provides a series of tools to help understanding the design software (such as Photoshop, 3DSMAX and other design software), however, these tools and software for individual customers are still relatively difficult to use. Specification for CCPI. CCPI is jointly completed by the enterprise and customers, therefore, the two sides should follow the common code of conduct and norms, which is mainly reflected in the collaborative innovation process and team structure. Barton has pointed out that the management system to guide the innovation process is one of the company's core competencies [9-10] . In order to improve the efficiency of innovation, the best way is to build a flat temporary team, which is conducive to the exchange and cooperation of members and stimulate the enthusiasm of members. n addition, the rationality of the proportion of participants in the innovation team will also affect the final synergy innovation effect. Generally speaking, the innovative ability of enterprises can quickly enhance the competitive advantage. We must use the quantitative method to carry on the science, the standard and the effective measure to the enterprise's innovation ability. Based on the existing research results, this paper combines the extension method to design the evaluation model of customer collaborative innovation capability. Evaluation Odel of Capability of CCPI Extension Assessment Method. Extension Method is a frequency or method that solves problem qualitatively and quantitatively. Fundamental logical cells of Extension Method included: subject, character and subject‟s character value, which is R=(subject, character, value)=(N, C, C(N)). Change of three matter elements and subjects‟ internal structure lead to change of subject, and matter element become a basic tool to describe subject‟s changeability. Combined with the basic idea of extension theory, the model of customer collaborative product innovation capability evaluation is established. Determination of Classic Field. Assume that the amount of assessment index are “n”, C1, C2Cn; the amount of assessment level are “m”, N1,N2Nm; then matter-element subject with the same characteristics can be demonstrated as:

The Evaluation Method and Empirical Study on Capability of Customer Collaborative Product Innovation