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Chinese software outsourcing providers used to rely on East Asia market. But European and American market can provide higher profits and better growth expectation. Therefore, Chinese software outsourcing providers focus on expanding European and American market in recent years. Based on the Core Competence Theory and characteristics of software outsourcing providers, this paper discusses the constitution of software outsourcing provider's undertaking competence. Through questionnaire survey on Chinese software outsourcing providers, this paper verifies that undertaking competence of software outsourcing providers has significant impact on their export performance in European and American market. In view of research conclusions, this paper then puts forward three specific suggestions for those providers to improve internal competence so as to further develop European and American market. These three suggestions are enhancing project management ability, broadening human resource reserve and building long-term partnership with clients. Index Terms - Software outsouricng; Outsourcing provider; Outsourcing capability; Export performance; European and American market

Empirical Analysis on the Effects of Providers’ Outsourcing Capability on Export Performance ???? Focusing on the European and American Market