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With the purpose of presenting a scientific, reasonable and feasible method to evaluate the performance of listed commercial banks, this thesis takes the current 16 listed commercial banks in China as study objects, selects their data up to 2011 and studies the performance evaluation system for listed commercial banks. First of all, based on principles of comprehensiveness and representativeness, this study builds a set of index system using cluster analysis and multiple correlation coefficient method. Secondly, analytic hierarchy process (AHP) and entropy method are used to identify the weight coefficient. Last, this paper ranks and assesses the operating performance for these commercial banks, using the improved TOPSIS method to calculate the comprehensive scores for each bank. Keywords-commercial banks; operating performance; comprehensive evaluation; improved TOPSIS method; cluster analysis

Comprehensive Evaluation of the Operating Performance for Commercial Banks in China Based on Improved TOPSIS