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The presented article is devoted to the problems of the use of information and communication systems in organizing the work of personnel in a higher educational institution. The main task of information and communication systems is to automate the key processes taking place in the university, with the aim of effectively servicing the main activities of this organization. Currently used information and communication systems allow solving only certain problems, since there is no integrated system that would include work with all the processes occurring in the university. The staff of a higher educational institution is interested in optimizing all internal organizational processes, and for this it is necessary to develop information and communication systems that will reduce the time to perform routine operations. The paper presents data from an empirical study conducted among scientific and pedagogical workers, administrative and managerial personnel, and educational and auxiliary personnel of a higher educational institution, in order to identify problems in the organization of their work. The results of the analysis allowed us to suggest ways to eliminate the problem areas of the use of information and communication systems in a university.

Problems of Application of Information and Communication Systems in the Organization of Personnel Work in Higher Educational Institutions