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This study aims to determine how big the influence of variable employee Competence, Commitment and Compensation to the Performance of employees at Tour and Travel Company. The background of this research is the fierce competition between on line hotel and ticketing agent like traveloka with tour and travel company, the company must improve the competitiveness, especially in the field of Human Resources. This research was conducted specifically to employees who work as contact center. The number of samples are 64 employee from Human Resource Department Section (HRD). Data are processed by using SPSS. The results of this study indicate that separately variable Competence, Compensation and Commitment have a significant influence on the Employee Performance. Keywords—competence; compensation; commitment; employee Performance; tour and travel company

The Role of Human Capital in Tour and Travel Industry. The Influence of Employee Competence, Employee Commitment and Compensation to the Employee Performance of the Tour and Travel Company