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Support of organization relate to perception of employees to which an organization benefit contribution link of concern for employee welfare. Engagement of employee is the degree of commitment and involvement of employees to the organization and its values. This study proposes a relationship between perceptions of organizational support, job characteristics and employee engagement. The method used in this research is a quantitative approach. For this research, employees of four star hotels in Palembang City were used as the research population. The sample execution used in the study was purposive method. Findings of the survey explain that support of organization plays an important role in encouraging employee involvement. However, on the contrary, job characteristics are not a driving force for employee engagement. The study is expected to contribute to the management sector, especially in the hospitality sector.

Impact of Organizational Support and Job Characteristics Towards Engagement of Employee