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The authors set a goal to study the correct use of devices for inhalation by consumers on the basis of statistical processing of the results of a questionnaire survey of customers on the basis of contingency tables. The analysis showed that most consumers, when buying inhalers, consult with a doctor about the choice of the inhaler type and the drugs used; however, with ARVI and influenza diseases, half of the respondents selfmedicate. It was revealed that the majority of respondents use medications prescribed by a doctor. Still, it is alarming that antibiotics and hormones are used in self-medication, although the cases are rare. It was also found that most respondents comply with the instructions for the use of inhalers, clean the device after use, but only a third of the respondents disinfect the parts of the device after the manipulation. The vast majority of respondents noted the effectiveness, safety, ease of use of nebulizers, minimizing side effects. Approximately one fifth of the respondents attributed to inhalers such deficiencies as the cost and complexity of their use (the need for an electric power source, strict requirements for proper care).

Marketing Research on the Correct Use of Nebulizers Based on the Results of a Questionnaire Survey of Customers