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The purpose of this study was to investigate the influence ofindividual personalities and the big five model of non-physical work environment on the performance of independent syriah bank employee in London. In this study the authors used a research method is descriptive and Verifikatif, where descriptive studies that describe the real state of the object contained in the study required data obtained from the filling of questionnaires, interviews, observation, and study documentation. Verifikatif is basically wanted to test the truth of the hypothesis which is carried out through field data collection. The research was conducted on 69 employees in branch offices, Bank Syariah Mandiri in Pontianak, to support research to ensure compliance with the objectives to be achieved then the respondent will answer in the form of cross tabulation tabulated and analyzed and the conclusions drawn. The method used is descriptive analysis, causal and associative multiple linear regression analysis. The results of this study concluded that by looking at the variable Big Five Personality Model and Non-Physical Work Environment jointly or simultaneously have a positive and significant impact on the creation of employee performance at PT. Bank Syariah Mandiri Pontianak. The most dominant variable affecting the creation of employee performance at PT. Bank Syariah Mandiri Pontianak is:Non-Physical Work Environment variables.

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The effect of individual personality of the big five model and the non physical work environment on employee performance in PT Bank Syariah Mandiri in Pontianak