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I In nf fo or rm mi in ng g C Cl li ie en nt te el le e t th hr ro ou ug gh h N Ne et tw wo or rk ke ed d M Mu ul lt ti im me ed di ia a I In nf fo or rm ma at ti io on n S Sy ys st te em ms s: : I In nt tr ro od du uc ct ti io on n t to o t th he e S Sp pe ec ci ia al l I Is ss su ue es s Buying a book, a video, even a car, through the Internet; finding a map on the web; watching a live Olympic program streamed over the Internet-all these sounded like a dream even five years ago. Today they seem natural. The developments of the World Wide Web (WWW) and other Internet technologies are just some of the driving forces that have made today's access of information so much easier than before. Figures 1(a) & (b) illustrate the history of 'mail' and 'TV', two classical cases of information distribution/access. These simple examples vividly show the intoxicating ways of information access and the convenience networked multimedia information access has brought to us. Nowadays, information is tailored to m a il a ir m a i l e m a il d a y s to m o n t h s o n e t o s e v e ra l d a ys s e c o n d s t o m in u t e s t ra n s m is s io n s p e e d p h ys ic a l c o p y e le c tro n ic c o p y via n e t w o rk b la c k & w h it e fo rm o f s t o re & t ra n s m is s io n c o lo r m u lt im e d ia t y p e p re s e n t e d (a) fr o m m a il to e m a il t e x t d o c u m e n t p ic t u re in fo rm a t io n a …

Informing Clientele through Networked Multimedia Information Systems: Introduction to the Special Issues