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This paper charts and evaluates the implementation of the Computers for Pupils programme and its extension, the Universal Home Access programme, in a Birmingham secondary school. This case study employs a complementary mixed-method approach—the questionnaire method with a year 9 cohort of pupils and interviews with their ICT teachers. Findings from this research, which are divided into four themes—laptop use and support, provision of connectivity, decisions on software and hardware, and technical support and repair— found several issues with the implementation of the programme. As a consequence, several recommendations for improvement are offered, all aimed at the more effective implementation of the national Home Access programme, which has recently begun its implementation across England.

Digital Bridge or Digital Divide? A Case Study Review of the Implementation of the ‘Computers for Pupils Programme’ in a Birmingham Secondary School