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Health care quality in the EMR: current situation People attending health care facilities, whether in primary care or hospital, deserve to receive quality health care. Fundamental to health care quality is patient safety. No patient should be at risk of being harmed by the very process of health care. Member States of the Eastern Mediterranean Region (EMR) have expressed high commitment to improving quality of care. In 2009 they endorsed a Regional Committee resolution EM/RC56/R.6 on improving hospital performance in the Eastern Mediterranean Region (EMR) that recalled resolution EM/RC50/R.9 in 2003, specifically those aspects relating to accreditation of hospitals, and requested WHO to provide technical support and guidance to Member States to improve hospital performance through all available tools, including the WHO framework of management and leadership, and develop a strategic plan for strengthening hospital service management. However, follow-up activities in the area of quality improvement programmes have been minimal. Few countries have shown progress with the ownership of quality and developed national agencies for monitoring and improving quality. For three countries in the Region the national standards in quality have been approved by Isqua; others have adopted international standards. Some of middleand low-income countries have started structural and organization preparations for quality improvement. Most of the work that has been done has addressed patient safety which is noted as a priority for most of the EMR countries in their operational plans. Some progress has been achieved to promote patient safety in EMR; for example, the regional research study on the magnitude and scope of adverse events in 6 EMR countries, as well as the following patient safety interventions being undertaken in the Region and coordinated in WHO-EMRO.

eastern mediterranean health journal/eastern mediterranean health journal

WHO events addressing public health priorities : Redesigning the integrated approach to child health in line with the United Nations Sustainable Development Goals