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The article through the deductive method, data collection, bibliographies and jurisprudence, analyzes about the civil-consumerist responsibility of the electric utilities regarding the damages caused to the consumers regarding the irregular collection of debts and the need to strengthen the defense agencies performance. collective. Punctually explains about the essentiality of the electricity supply and the irregularities in the collection of debts, the judicial panorama of the pulverization of individual actions, consequently, the (in) efficiency of ANEEL's regulatory performance, and also stresses the actions of the collective bodies. for the defense of the right of consumers of electricity.

revista de direito, globalização e responsabilidade nas relações de consumo

A RESPONSABILIDADE CIVIL DAS CONCESSIONÁRIAS DE ENERGIA ELÉTRICA QUANTO AOS DANOS AOS CONSUMIDORES E A NECESSIDADE DE FORTALECIMENTO DA ATUAÇÃO DOS ÓRGÃOS DE DEFESA COLETIVA