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Mutual trust between the organizations and their employees is crucial for maximizing firms’ value and also the socio-economic benefits to the society. Particularly, in the Islamic perspective, it results in a good outcomes both for this world and the Hereafter. While majority of organizational trust instruments have been developed in English, scholars have made few attempts to examine the validity and reliability of their translated versions in diverse contexts. In literature, Schoorman and Ballinger (2006) Organizational Trust Scale is one of the self-rating instruments developed to investigate the association among subordinates and leaders or managers. The translation/back translation method was used to translate the instrument into Urdu. Survey was conducted to collect information from the employees working in the public sector organization of Khyber Pakhtunkhwa to measure employee’s trust on managers or leaders. Cronbach’s alpha was used to test the reliability of the translated scale. Principal Component Analysis was used to test the construct validity of the instrument. The findings of the research study suggest that the unidimensional structure of the Organizational Trust Scale of Schoorman and Ballinger (2006) can be applied to the Pakistani public sector organizations particularly for finding the impacts of the Islamic social values and principles in performance of the organizations.

journal of islamic business and management

Adaptation, Translation, and Psychometric Analysis of the Organizational Trust Scale in the Perspective of Muslim Majority Society of Khyber Pakhtunkhwa