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This study was conducted with the aim of determining the attitudes towards crisis management approaches in accommodation businesses in cases of crises and approaches regarding implementation. The study was conducted in the form of survey forms given to senior managers of a total of 150 4-star and 5-star hotels. Chi-squared test was used in the analysis of the data and the hypotheses. As a result of analyses, it was found that the necessary attention is not paid to crisis management in accommodation businesses, but crisis management is implemented in businesses that see it as necessary; accordingly, managers who see crisis management necessary have previously experienced crises; the businesses that implement crisis management have previously determined crisis management plans, and crises generally affect accommodation businesses negatively based on various variables. Considering the continuity of economic, political, cultural and technological developments in the world, the importance of this study may be demonstrated by the fact that the attitudes of accommodation businesses working in the tourism sector against various crisis situations in Turkey and their implementations influence many indicators in the country.

Understanding Of Crisis Management In Hospitality Enterprises And Its Effects On Tourism Sector: A Research In Istanbul Region