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In this study, the research team created a visit planner to help new patients and patients with more than one long-term health problem prepare for their visits. The tablet-based planner, which was available in English or Spanish, helped patients identify their top concerns before their visits and understand the care plan after their visits. The team compared patients who received the visit planner with those who didn’t and looked at

Designing and Testing a Visit Planner to Help Patients Address Their Top Concerns during Healthcare Visits