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Higher education institutions in the private sector are under budgetary constraints when it comes to developing their IT infrastructure to provide varied services to the students, the faculty and the staff. This is in contrast to their public sector counterparts who are abundantly funded by the government. In order to optimize their spending and cut down on the capital expenditure and operation expenditure for setting up an IT infrastructure, the private universities resort to the Cloud Computing model of leasing infrastructure from cloud providers. This then enables them to run their in-house developed applications or outsource the application development and provisioning to cloud service providers. In this backdrop, the paper presents a case study of providing Knowledge Management Service (KMS) to the IT end users of the university which runs on the leased cloud infrastructure. The motivation for the choice of this service was that KMS effectively enhances the efficiency and facilitates the ongoing knowledge transfer for the progress of the university. To this end, a methodology is proposed to provide a platform to build a decision support system for private universities to help them in procuring Cloud Computing facility and to develop the KMS for the IT users. It also presents initial survey results of the potential of adaptability of Cloud Computing services by enlisting and measuring their merits and drawbacks.

APPLICATION OF CLOUD COMPUTING FOR PROVIDING KNOWLEDGE MANAGEMENT SERVICES FOR HIGHER EDUCATION SECTOR