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OF THE DISSERTATION THE ALWAYS ON EMPLOYEE: THE ANTECEDENTS AND CONSEQUENCES OF WORK-RELATED EMAIL USE AFTER HOURS by Archana Manapragada Florida International University, 2017 Miami, Florida Professor Chockalingam Viswesvaran, Major Professor The present dissertation examines the antecedents and consequences of employees’ workrelated email (WRE) use after work hours in a sample of administrative assistants and office workers. Several individual, job, and workplace factors were examined as predictors of WRE use after hours. The individual-level factors examined were telepressure (i.e., the urge to respond to digital messages) and conscientiousness. Perceptions of the usefulness of keeping up with WRE for job performance and the degree to which employees felt the use of WRE was relevant to their job were examined as job-related factors. Workplace factors revolved around organizational norms, which may form by employees’ perceptions of their supervisors’ or coworkers’ use of WRE after hours and their perceptions of the extent to which they were expected to keep up with their WRE after hours. All antecedents, except conscientiousness, had a positive relationship with WRE use after hours, and telepressure, job relevance, and perceived usefulness were found to predict unique variance in WRE use after hours. Burnout was examined as a consequence of WRE use after hours. Although positive relationships between WRE use after hours and burnout dimensions were hypothesized,

The Always on Employee: The Antecedents and Consequences of Work-Related Email Use After Hours