English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Zendy Plus

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Zendy Tools

Zendy Open

espanolEste estudio examina el estado de las comunicaciones en el proceso de levantamiento de requisitos entre Secretaria de Tecnologias de la Informacion y las Comunicaciones -TIC- de la Gobernacion de Cundinamarca y los municipios del departamento, por medio de encuestas y entrevistas a los actores involucrados y analisis comparativos a partir de la norma tecnica de calidad vigente y variables del modelo de comunicacion global. Los datos analizados sugieren que las estrategias e instrumentos del area comunicacional y de calidad en el proceso revisado tienen muy poco impacto, esto evidenciado en los bajos niveles de conocimiento de la oferta tecnologica y de interaccion con los interesados. A partir del modelo de gestion de proyectos globales y el enfoque de analisis sistemico, se formulan recomendaciones al proceso de levantamiento de requisitos de la Secretaria de TIC, permitiendole fortalecer su oferta institucional y atendiendo de forma efectiva las necesidades de la poblacion objetivo. English This study examines the state of communications in the process of collection of requirements between the Secretariat of Information and Communication Technologies (ICT) of the Government of Cundinamarca and the municipalities of the department, through surveys and interviews with stakeholders and comparative analyses based on the current technical quality standards and variables of the global communication model. The data analyzed suggest that the strategies and instruments of the communication and quality area in the revised process have very little impact, as evidenced by the low levels of knowledge on the technological offer and interaction with stakeholders. Setting off from the global project management model and the systemic analysis approach, recommendations are made to the ICT Secretariat’s requirements collection process, thereby enabling it to strengthen its institutional offer and effectively meeting the needs of the target population.

cuadernos de administración

Global communication models and their importance to public administrations. The case of the Secretariat of Information and Communication Technologies in Cundinamarca