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There are successful and less successful maintenance systems (MS). As a dynamic category, the success of the maintenance function must be taken into consideration both for the present day and the future. This is the reason why it is necessary to continuously evaluate, improve and redesign MS. Business process modelling is a good methodology for this purpose. A business process model basically encompasses a formal description of the concept of the system, evaluation methods and process improvement techniques. This paper presents a concept of MS evaluation by using statistical process control in connection with performance indicators and MS improvement by modelling and simulation system. The maintenance model is used for simulation and experimentation. The simulation helps to visualise, understand, analyse and improve processes. The proposed concept is extendable and could be applied in different MS. (Received in August 2017, accepted in October 2017. This paper was with the author’s 1 month for 2 revisions.)

Rapid Evaluation of Maintenance Process Using Statistical Process Control and Simulation