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A R T I C L E I N F O A B S T R A C T Article history: Received: 29 June, 2018 Accepted: 02 August, 2018 Online: 12 August, 2018 This paper is an extension of work originally presented at the Convention of Central America and Panama XXX VIIThe Institute of Electrical and Electronic Engineers -2017. We have extended our previous work by presenting the initial results of how social technologies in particular wikis has the potential for Information Technology support of a cooperative community knowledge generation. This paper outlines an experience in the implementation of a multidisciplinary research project – AGILe busIness PrOcess (AGILIPO), applied to an important organization in Nicaragua. In addition, it focused on improving key process by describing through collaborative tools which foster end user collaboration and organization knowledge. We gathered evidence that blogs and podcasts couldn’t afford to allow users on collaborative tasks of AGILIPO. The principal contributions of this work are the lessons learned from the experience of applying AGILIPO to an organization in Nicaragua, the key elements in achieving success in the application, the conditions that were brought together in order to use AGILIPO, the drawbacks during the experience and the relevant limitations of AGILIPO and how we can improve process by agile Business Process Management.

The experience of implementation with Agile Business Process Management