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This study recognised the dynamic environment in which organisations operate and the imperative for them to innovate in order to avoid failure. It also noted that the current solid waste management (SWM) practice in the North West province was unsustainable and as such, needed to be re-engineered. For that matter, the aim of this study was to formulate a new approach to SWM based on the principle of business process re-engineering. This aim was realised when the stated objectives of the study were achieved. The resultant and major contribution of this study is a regional logistical framework that incorporates rail and road transportation to provide a costeffi cient integrated waste management system that is sustainable over the long term.

Business process re-engineering: a solution for solid waste management in the north west province of South Africa