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In the Architecture, Engineering and Construction (AEC) industry, the variability nature of construction projects leads to the presence of waste. The standardization of activities and processes can help reduce variability and thus reduce the amount of waste. This paper presents an action research approach to develop and implement a framework to help creating an improved visual mapping of the information flows between the departments of an architectural firm. The aim is to use the principles of Value Stream Mapping (VSM) from Lean Production and Building Information Modelling (BIM) processes to improve standardization in the information flow. The focus is on the information flow between the various departments of an architectural firm. This study contributes to the field through the development of a framework used to improve standardization in the information flow. Moreover, the findings presented offer practical implications by helping with the improved interoperability of interdisciplinary professionals work with standardized processes and activities.

A Case Study on Improving Standardization in the Conception Phase by Developing Tools and Protocols