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In this paper, we introduce an interactive guide plate system by adopting a gaze-communicative stuffed-toy robot and a gaze-interactive display board. An attached stuffed-toy robot on the system naturally show anthropomorphic guidance corresponding to the user’s gaze orientation. The guidance is presented through gaze-communicative behaviors of the stuffed-toy robot using joint attention and eye-contact reactions to virtually express its own mind in conjunction with b) vocal guidance and c) projection on the guide plate. We adopted our image-based remote gaze-tracking method to detect the user’s gazing orientation. The results from both empirical studies by subjective / objective evaluations and observations of our demonstration experiments in a semipublic space show i) the total operation of the system, ii) the elicitation of user’s interest by gaze behaviors of the robot, and iii) the effectiveness of the gaze-communicative guide adopting the anthropomorphic robot.

Attractive, Informative, and Communicative Robot System on Guide Plate as an Attendant with Awareness of User’s Gaze