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The article presents the relationships between ergonomics and the effectiveness of work processes. A new thematic framework has been developed to evaluate the engineering design of work processes in conjunction with the effectiveness and ergonomics of workplaces. The model presented in the paper takes into account ergonomic factors that have a direct impact on shaping working environment in which a person is located and improving their efficiency. The model was validated in real conditions in the production company. The subject of the research was the work process existing in the plant producing food paper packaging. The main method used to assess working conditions was observation and qualitative and quantitative assessment of operational activities based on video recording. Detailed human actions were analyzed in terms of ergonomic factors to prove the relationship between ergonomics and efficiency. In addition, new technical solutions have been proposed that improve working conditions and the efficiency of the entire work process.

Ergonomics and Efficiency in a New Attempt to Model Work Processes