A Tablet-Based Memory Enhancement Application for Older Users: Design Approach

This paper provides a case study of the design process undertaken in producing a mobile tablet memory assistant solution which was intended for older adults (>65yo) living with early stage memory loss. We adopted an overall design framework consistent with “living laboratory” methodology, for which the associated design principles are: cocreation, multi-stakeholder participation, active user involvement, real-life setting, and multi-method approach. We describe here the detailed steps and provide examples of the application design decisions and outcomes, through successive stages of its evolution. Results of the various user engagements which informed our design choices and for validation of the artefact are presented.