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The current study explored the influence of trust and distrust behaviors on affect over time. We examined the differences in affect when participants (N=97) were paired with a human or a robot while playing a modified version of the investor game. Results indicated that there were no differences in affect between partner types when the partner performed a trustful behavior. When the partner performed a distrustful behavior, positive affect was higher for human partners than for robot partners. When robot partners performed a distrustful behavior, negative affect had a steeper incline compared to human partners. These findings suggest that people are more sensitive to distrust behaviors that are performed by a robot over a human.

proceedings of the ... annual hawaii international conference on system sciences/proceedings of the annual hawaii international conference on system sciences

Investigating the Effect of Trust Manipulations on Affect over Time in Human-Human versus Human-Robot Interactions