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Current trends like the digital transformation and Industry 4.0 are challenging logistics management: flexible process development and optimization has been a primary concern in research in the last two decades. However, flexibility is limited by its underlying distribution of action and task knowledge. Thus, our objective is to develop an approach to optimize performance of logistics processes by dynamic (re-) configuration of knowledge in teams. One of the key assumptions for that approach is, that the distribution of knowledge has impact on team‘s performance. Consequently, we propose a formal specification for representing active resources (humans or smart machines) and distribution of action knowledge in multiagent-based simulation. In the second part of this paper, we analyze process quality in a psychologically validated laboratory case study. Our simulation results support our assumption, i.e., the results show that there is significant influence of knowledge distribution on process quality.

proceedings of the ... annual hawaii international conference on system sciences/proceedings of the annual hawaii international conference on system sciences

Analyzing the Effects of Role Configuration in Logistics Processes using Multiagent-Based Simulation: An Interdisciplinary Approach