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East Timorese violated a bilateral agreement in 2005 by entering Naktuka land, a neutral area between the borders of the two countries, causing anxiety and anarchist action by the people of North Netemnanu (Indonesia). As anticipation, the role of the Indonesian Government is to establish communication with the border community through related institutions, specifically the Kupang Regency Border Management Agency (BPP), which is responsible for managing the country’s border areas in the Kupang Regency. This study aims to determine social communication between the BPP Kupang Regency with the people of North Netemnanu based on the type, process, stages of information received by the community, and the characteristics of the North Netemnanu community in adopting information about the problem. The research method uses qualitative with a case study approach. The results show that social communication between the community and the local Government with a socio-cultural approach; Decision of the previous central Government to approve the application of the 1904 treaty with the Timor Leste party, has failed and cause community rejection because it is not in line with the history of life North Netemnanu community. This study concludes that the Government uses various types and processes of communication according to the situation and character of the people of North Netemnanu. Public acceptance of innovation or newness of information occurs in 3 stages, namely: knowledge, persuasion, and decision making. The implementation and confirmation phase has ceased because the community considered that the Government lacks in knowledge, and the agreement was contrary to the cultural elements of the border communities. The suggestion proposed that the central and regional governments should always involve the community in every decision making related to the boundaries between the two countries, before agreeing in a tract to avoid communication failures and to minimize conflict.

Komunikasi sosial pemerintah dalam penyebaran informasi perbatasan Negara Indonesia dan Timor Leste