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With businesses becoming global in their reach, the use of distributed meetings and associated conferencing technologies is at the core of their s uccessful and efficient operation. However, the act ual effectiveness of these meetings is thought to vary enormously. This paper reports on a multi-country investigation into the factors that make for an eff ective distributed meeting in everyday practice. Th e results are based on a survey conducted with 400 pr ofessionals supported by 40 interviews with experienced teleconferencing users. Ten interviews and 100 survey responses were obtained from each of the following four countries: Australia, China, the UK, and the US. The results indicate that a wide range of factors n eed to be optimised to ensure the most effective distributed meetings. The most influential factors were good sound quality and reliable conferencing technology, but other important aspects included ha ving a good chairperson and attentive participants. The survey also identified some differences between countries, particularly between China and the othe r countries surveyed on issues such as speaker identi fication and the barriers to adopting new conferenc ing technology.

Effective teleconferencing: An international investigation of the factors influencing the effectiveness of distributed meetings