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Sentiment Analysis Using Naive Bayes Classifier Against Restaurant Reviews in Singapore. Various restaurant options bring up a problem for diners to pick a restaurant to dine in. Thus, visitors usually perceive the restaurant's recommendation or rating in advance to know other diners' opinions about the restaurant. Previous restaurant diners' comments can be presented in sentiment analysis to determine their satisfaction. This research investigates the Naïve Bayes Classifier algorithm's performance in classifying visitors' sentiment based on restaurant diner comments. We will group visitors' comments into two types of sentiment: positive (satisfied) and negative (unsatisfied). The results of the data classification test are analyzed to determine its accuracy. The grouping of visitor satisfaction reviews using the naïve bayes algorithm provides an accuracy score of 73%. Besides, we visualize the research classification results in the browser-based R Shiny web application through word cloud and diagrams.

Analisis Sentimen Menggunakan Algoritma Naive Bayes Terhadap Review Restoran di Singapura