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Digitalization and the consequent changes in the structures and functions of social and health services require professionals in the social and health care sector to acquire new skills and to strengthen their former skills. Different social and health care professionals must have adequate informatics skills and competencies, including information and communication technologies, to enable them to play in different roles in social and health care and its evolving network. For example, instructing a patient to use digital services requires new expertise from nursing staff, which according to a recent study is insufficient. Informatics has not been included in vocational curricula for a large part of social and health care professionals. Thus, attention must be paid to the development of informatics skills and competencies in the workplace and at different levels of education.

How to ensure informatics skills and competencies in the transformation of social and health care?