English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Plus monthly

Global: Zendy Tools annual

Global: Zendy Tools monthly

Global: Zendy Free Plan

Para exercer a gestao em saude os gestores precisam alinhar a tomada de decisao as habilidades da administracao. O uso dos Sistemas de Informacao em Saude (SIS) e imprescindivel nesse processo. Esse estudo teve por objetivo analisar, a partir do suporte de assessoria de informacao, as demandas de gestores publicos de saude para a tomada de decisao. Trata-se de uma pesquisa documental descritiva apoiada no metodo de estudo de caso multiplo, por meio da base de dados de uma empresa de desenvolvimento de software e assessoria que atende secretarias municipais de saude no territorio nacional. Os dados foram extraidos do sistema de informacoes da empresa considerando os chamados realizados pelos gestores de saude. Os dados foram analisados a partir da analise tematica com utilizacao do software Nvivo. Em relacao as demandas dos gestores, predominaram solicitacoes de informacoes relacionadas as Unidades da Estrategia de Saude da Familia (ESF) e ao Pronto Atendimento (UPA), especialmente aquelas relacionadas a assistencia ao usuario. Dentre as solicitacoes, destacaram-se aquelas pertinentes a producao de servicos e monitoramento do cuidado, oriundos das coordenacoes de atencao a saude e da vigilância em saude. A empresa emitiu relatorios como forma de resposta as demandas. Ressalta-se que a analise das demandas proporciona oportunidade de compreender o uso dos dados para a tomada de decisao e possibilidade de refletir as dificuldades tecnicas dos gestores no uso dos SIS. Essa analise contribuiu para a empresa de assessoria identificar a necessidade de desenvolvimento de um plano de capacitacao para os gestores. Palavras-chave: Gestao em Saude; Sistemas de Informacao em Saude; Aplicacoes da Informatica Medica; Administracao Municipal; Sistemas Locais de Saude. ABSTRACT Information as support for decision making by public health managers To exercise health management, managers need to align decision making with management skills. The use of Health Information Systems (HIS) is essential in this process. This study aimed to analyze, based on the support of information advisory services, the demands of public health managers for decision making. This is a descriptive documentary research supported by the multiple case study method, through the database of a software development and advisory company that serves municipal health secretariats in Brazil. The data were extracted from the company's information system considering the calls made by health managers. The data were analyzed using thematic analysis with the Nvivo software. In relation to the managers' demands, there was a predominance of requests for information related to the Family Health Strategy Units (ESF) and to the Emergency Room (UPA), especially those related to user assistance. Among the requests, the most important were those related to the production of services and monitoring of care, from the health care and health surveillance coordinations. The company issued reports as a form of response to the demands. It is noteworthy that the analysis of the demands provides an opportunity to understand the use of data for decision making and the possibility to reflect the technical difficulties of managers in using the HIS. This analysis helped the consulting firm to identify the need to develop a training plan for managers. Keywords: Health Management; Information Technology; Medical Informatics Applications; Municipal Management; Local Health Systems

Informação como apoio para tomada de decisão de gestores públicos de saúde