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This article deals with the issue of managing educational technologies in virtual learning environments. Faced with a historical event, such as the Covid- 19 pandemic, the educational system was forced to migrate face-to-face classes in distance education.  This fact, which took teachers and students by surprise, has generated various opportunity areas to improve skills, by using ICT in students and teachers. That is why the objective of this article is: to recommend strategies to adequately manage knowledge in the face of the need to migrate from face-to-face classes to 100 percent on line at the college/university level, when there are emergency situations that force to change traditional learning, through of the diagnosis of the experience lived in the Covid-19 pandemic.  The research carried out focused on students from the Faculty of Administration of the Benemerita Universidad Autonoma de Puebla and their response to the educational challenges posed by the use of digital platforms to continue their classroom courses.  The methodology used was based on an experimental-qualitative analysis, with the support of the focus group technique, which allows us to understand the diverse perspectives, opinions and even feelings that was generate in the participants of this study , who have had  to migrate from education traditional  to a virtual one.  The results demonstrate multiple opportunity areas to improve learning management, through innovative techniques, but without neglecting the structural differences that exist between face-to-face and distance education.

Gestión del conocimiento, a través de plataformas y herramientas digitales de aprendizaje ante la migración de clases presenciales a en línea