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In this paper presents a training model about integral logistics of storage for retail supermarkets in Pereira, applying a methodological design of analytical-descriptive that characterized the employees related to logistics activities to determine the issues of greatest impact and coverage that should be included in the thematic content of this training tool, with this information the model was designed, looking to improve staff qualifications, and impact on productivity and competitiveness of enterprises will result in better service for customers.

Modelo de capacitación sobre logística integral de almacenamiento para autoservicios de RETAIL