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This paper explores innovation in how educators use GRI sustainability (CSR) related guidelines to engage different stakeholders and respond to the trend of sustainable development in higher education mentioned by UNESCO. Through the case of a tertiary educational institution in Hong Kong, examples of innovative KPIs are devised to align with the strategic goals of the case institution with implications to the institutional level and the community level. The case institution measures its performance, identifies its risks with priority and reports under three main headings – Responsible Business Management, Responsible Curriculum Design, and Responsible Partnership through stakeholder mapping with action plans for measurement (2015 –2017), the risk level with KPIs of activities with Social Return of Investment (SROI), and benchmarking with self-financed institutions offering business and management related degree programmes and CSR-related activities with impacts created from media reporting. This paper thus lies at the nexus of GRI sustainability (CSR) guidelines, innovative Key Performance Indicators (KPIs) and Strategic Goals to integrate environmental, social and economic impacts and the encouragement of good governance practices throughout the lifecycles of goods and services produced for sustainability.

Innovation in the application of GRI to visualize strategic goals for sustainable development – the case of tertiary institution, Hong Kong