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This chapter examines some of the aspects of collaborating—the active form of the word is important given what the purposes of collaborations are—from two distinct perspectives. The first derives from a variety of experiences as a former consumer/community advocate and campaigner interacting with a number of government agencies and will focus on government–community collaboration; the second perspective is that of a government official and will highlight some of the lessons learned not only in chairing a cross-jurisdictional government task force on a new global issue affecting consumers—mass-marketed global fraud—but from a task force that has significant community and business partnerships in collaboration with its government members.

Collaborative democracy: the citizen’s ability to collaborate effectively